Privacy Policy
At GéréeMaison, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our property management software platform, websites, mobile applications, and related services (collectively, the "Service"). By using our Service, you consent to the collection and use of information in accordance with this policy.
Information We Collect
We collect information you provide directly to us when you create an account, use our Service, or communicate with us. This includes your name, email address, phone number, company details, property information, payment information, and any other information you choose to provide. We also automatically collect certain information about your device, including your IP address, browser type, operating system, and usage data through cookies and similar technologies.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our Service, process your transactions, send you technical notices and support messages, communicate with you about products and services, and protect against fraudulent or unauthorized activity. Your information helps us personalize your experience, analyse usage patterns, and develop new features that benefit our user community.
Data Storage and Security
Your data is stored on secure servers located in certified data centres. We implement industry-standard security measures, including encryption, firewalls, and secure socket layer technology (SSL) to protect your information. While we take reasonable precautions to protect your data, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with service providers who assist in operating our platform, processing payments, or providing customer support. These partners are bound by confidentiality agreements and are not permitted to use your information for their own purposes. We may also disclose information if required by law or to protect our rights or the rights of others.
Third-Party Services
Our Service may integrate with third-party services for payment processing, analytics, and other functions. These third parties may collect information about you when you use our Service. Their collection and use of information is governed by their respective privacy policies. We encourage you to review the privacy policies of these third parties.
Cookie Policy
We use cookies and similar tracking technologies to enhance your experience with our Service. Cookies are small data files stored on your device that help us improve our Service and your experience, understand usage patterns, and count visits. You can control cookie settings through your browser preferences, although disabling cookies may limit some features of our Service.
User Rights and Choices
You can access, update, or delete your account information at any time through your account settings. You may also request a copy of your personal information or ask us to correct inaccurate information. If you wish to delete your account, please contact us, and we will respond to your request in accordance with applicable law.
Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect or maintain information from anyone under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information.
International Data Transfers
We may transfer, store, and process your information in countries other than your own. By using our Service, you consent to the transfer of your information to countries that may have different data protection rules than your country. We ensure appropriate safeguards are in place to protect your information in these transfers.
Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website or through other communications channels. Your continued use of the Service after such modifications constitutes your acknowledgment of the modified Privacy Policy.
Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfil the purposes outlined in this Privacy Policy. When we no longer need to use your information, we will securely delete or anonymize it, unless we are legally required to retain certain information.
Marketing Communications
With your consent, we may send you marketing communications about our products and services. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly. Note that even if you opt out of marketing communications, you will still receive important service-related notifications.
Contact Information
If you have questions, concerns, or requests related to our Privacy Policy or your personal information, please contact our Privacy Team at:
Email: [email protected]
Phone: 0158906456
We will respond to your inquiry as soon as possible and within any timeframes required by applicable law.